Terms & Conditions

This website is owned by Francisco José & Carmo Martins, Lda., Legal person 502810882, registered under the same number at the Vizela Commercial Registry Office, located at Rua do Souto, 31 - Infias - 4815-381 Infias VIZ, with share capital of 5,000 Euros, hereinafter referred to as FJCM.

PURCHASE CONDITIONS

The submission of the order formulated by the Customer implies its agreement with these general conditions of sale. No stipulation made by the Customer regarding the conditions of purchase, receipt of receipt or other documents will differ from those of Francisco José & Carmo Martins, Lda.

An order is not final until accepted by the company Francisco José & Carmo Martins, Lda. Any stipulation that derogates from or complies with these general conditions of sale will be deemed accepted by the Customer if there is no written response from him. The sale will be formalized when Francisco José & Carmo Martins, Lda. Has accepted the order, either by written confirmation or by the actual delivery of the product.

Once you have selected the desired product, its price appears in Euros VAT NOT INCLUDED. Minimum order: value of 30 euros, plus shipping costs to mainland Portugal, other destinations: contact our commercial department for more information (geral@fjcm.armazem.pt). Orders for mainland Portugal, with a value equal to or greater than 700 Euros VAT NOT INCLUDED, will not pay shipping costs.

Except for a possible private agreement, the catalog products will be served within the agreed timeframe after the order confirmation by the company Francisco José & Carmo Martins, Lda, for mainland Portugal maximum 15 days. Other destinations: Please contact our sales department for more information (geral@fjcm.armazem.pt). The delivery times indicated are for guidance, Francisco José & Carmo Martins will endeavor to respect them. However, its delay will not result in the cancellation of the claim or any compensation. Delivery is deemed to be made as long as the product is made available to the Customer by the carrier's mediation.

It is up to the recipient to check the products upon receipt and to expose all exceptions and complaints that may be justified in writing within 4 days. If the products served do not conform in nature or in quantity with those specified in the Invoice, the Customer must make his complaint via e-mail geral@fjcm.armazem.pt, by telephone 253488285 to the commercial department of Francisco José & Carmo Martins, Lda., Within four days of delivery. If the requested deadlines are not met or the requested accreditation documentation is not facilitated, Francisco José & Carmo Martins may reject the complaint.

The payment terms applicable to the order will be those previously agreed with the company Francisco José & Carmo Martins, Lda. The Company may change the payment terms by giving prior notice to the customer in writing.

The property of the merchandise is Francisco José & Carmo Martins, Lda. until the invoice corresponding to it has not been made effective in its entirety.

Alternative Dispute Resolution

In case of dispute, we inform that the consumer can resort to the Alternative Dispute Resolution entity CACCVA - Vale do Ave Consumer Conflict Arbitration Center.

Geographic area of coverage - contracts concluded in the municipalities of:

Cabeceiras de Basto, Fafe, Felgueiras, Guimarães, Póvoa de Lanhoso, Póvoa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalicão, Vizela, Vieira do Minho e Vizela.

Contacts and postal address:

Capitão Alfredo Guimarães Street, 1 4800-019 Guimarães

Phone: +351 253 422 410

Email: triave@gmail.com